You know what I've
come to learn: Corporate America doesn't give a SHIT about you!
Recently, I found myself reluctantly shopping at Target (I say
recently, but technically is was about 3 months back,) and I used my
debit card because I was under the impression that a multi-billion
dollar company with branches all over the fucking world could keep my
debit card number safe! Like so many other people now know, I (and by
extension anyone else who was working under this seemingly safe
premise) was wrong! They had someone break into their severs and
steal not dozen, not hundreds, but thousands of card numbers! Of
course, their Public Relations team thought that this was information
best not publicized to all of those thousands of people who made the
mistake to trust them. Instead, I had to here about it from my credit
union, in an e-mail, weeks after the fact! Now, I commend my credit
union (the actual ability to care about their customers was the main
factor why I switched over from a “big bank” in the first place,)
but who I cannot bring myself to forgive is this corporate giant who,
like the banks in our recent economic recession, like to give us the
impression that they are “too big to fail.” Well, I call BULLSHIT
on that!
Target let me and
all of my fellow consumers down big time. Now, here's the rub. I went
to the corporate website to read the band-aid that they tried to put
on this operational ax wound, and they did a very good job reassuring
the public that they would be ever-vigilant to protect our
information and they offered a discount to all the affected people.
Except, if they were actually ever-vigilant in the first place, then
I would not have had my information stolen at all. And, in the second
place, I would not have had to get a call from my credit union
explaining that Target failed in it's crappy excuse for vigilance.
Now I should
mention a slight mistake that I made (since those I can forgive), I
have two account with two different credit unions as a side effect of
having moved from Sacramento to the Bay Area about two years ago. My
first was through SAFE credit union which is local to the Sacramento
area, and the one that I opened up here, which is local to this area
since the previous was not, is at Patelco credit union. Now, the
mistake that I made was when I hear about this snafu that Target had
gotten me into in the first place from Patelco's e-mail a month or
more ago, I thought that I had used my Patelco card when I went to
shop at Target. Like any cautious consumer, I went to my local
Patelco branch, and I asked them what I could do to protect myself
because of this customer service debacle that Target's negligence had
thrust me into, and they told me that they had cataloged all of the
cards affected, and that mine was not among them. Since they seemed
far more on top of the matter than the institution that caused the
debacle in the first place, I decided to take them at their word and
I considered the matter closed.
However, today I
got a call from SAFE credit union who I had not spoken with,
partially because there are none of their branches in the bay area
like I said beforehand, but mainly because I remembered that it was
the Patelco card that I had used. Anyway, SAFE called me, and living
up to their name,they informed me that I had in fact used my SAFE
card, and they noticed some charges that looked like fraud, so they
were going to send me a replacement card that I could activate and
receive a $5 credit to my account for my trouble. So, my mistake was
that I had remembered using the wrong card. Though, my information is
safe thanks to SAFE.
The overall point
that I am trying to make is though I already possessed some very good
reasons for never shopping at Target for the rest of my natural born
life, I now have one that will prevent me from ever even considering
setting foot on the premises of that god-awful, tacky edifice for as
long as my lungs draw breath. In summation, I am boycotting Target
for life, and I would suggest to anyone who had their information
mishandled in this way that I have should join me in the cause. Let's
face it, Target in a crappy place to shop anyway. Their food
selection sucks and is overpriced, their clothes are a joke and
overpriced, and aside from those two very compelling reasons, this
long and drawn out escapade has proven to me beyond the shadow of a
doubt that as a company, they simply do not give a fuck about the
consumers that support them!
And on a slightly
tangential point, I highly recommend using credit unions. I have used
them myself for years now, and I have never had any problems with
them whatsoever. Maybe as a society, we should all look into
frequenting not these globally-funded hulking chain stores that have
a stranglehold on the economy, but instead we should try to find
stores locally that are owned by actual people who we can walk up to
and shake the hand of, face to face. Between the extremes of making
everything by hand and trusting our information to a faceless
conglomerate of soulless CEOs, there is a world full of Mom and Pop
stores begging to make our acquaintance. It's the personal touch that
his country needs again. We have become slaves to the instant
gratification afforded us by conglomerations of hulking corporations
who can give us a crappy product, built in the third world, with a
price that's marked up to about 3000% times the cost to produce it,
that breaks about 11 months later so that we have to buy another one
just in time for next Christmas. So instead of being a cog in their
soulless corporate machine, why don't we go and get out coffee from
that neighborhood place down the street, or go and buy our bikes from
that corner store whose name you can't remember but pass 10 times a
week. Individual expression is like a solid-gold unicorn these days.
If corporate America doesn't want to keep our money safe, then let's
see if David can slay Goliath one more time. At the very least, we
can lift the little pebble that goes into his sling for him.
Labels: boycott, corporate America, debit, Target, theft
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